Are you signed into the correct account?
If you can't find your server in the drop-down section, this can be caused by various reasons. First, you should make sure that you're signed into the correct account. If you're not, then press the blue Not you? button.
Do you have permissions in the server you want to add Cakey Bot to?
If you're 100% sure that you're signed into the correct account, then you should make sure that you have the correct permissions. In order to add a bot, you need to have a role with the
Manage Server or
Administrator permission. If you're the server owner, you have those regardless, of course.
Open an incognito tab and invite Cakey Bot from there.
If you're sure that you're signed into the correct account and you have permissions on the server that you'd like to add Cakey Bot to, then you should open an incognito tab and invite Cakey Bot from there. You can find instructions in the table below, if you don't know how to do that.
Why is this necessary?
Because Discord caches data into cookies, it retains old account information and glitches out the bot invite screen. By using an incognito/private browsing window, it forces Discord to use a fresh session which fixes the glitch and allows you to select a server from the drop-down menu.
Discord requires you to verify your e-mail account to add bots into your servers. Head to the User Settings and verify your e-mail there.
For any issue with inviting Cakey Bot on mobile devices, see the Mobile Troubleshooting section.
If Cakey Bot isn't responding to commands, try the following:
Make sure Cakey Bot is showing as online.
If Cakey Bot is offline, try kicking the bot out of your server and inviting it again. If after doing that Cakey Bot is still showing as offline, you may skip to step 4.
Make sure you're using the correct prefix. You can type
!prefix to get the prefix.
You can learn how to change Cakey Bot's prefix by heading to the Prefix Setting section!
Make sure Cakey Bot has the permissions to read and send messages in the channel.
You can give the
Administrator permission to Cakey Bot to make this easier.
For performance reasons, Cakey Bot leaves after a while of being alone or unused in a voice channel. This helps Cakey Bot save resources while no one is listening to it and keeps the music quality consistent for all users at any given time!
Don't worry though, as long as you are in a voice channel, just type
!join to make Cakey Bot rejoin your channel!
As you are using Cakey Bot, you may encounter some issues with the audio that is played. This can be due to a few reasons: the Discord voice node you are on could have failed, or it could be an internet connection issue.
If you are encountering these issues, you can check out this section in order to resolve these issues.
Due to technical reasons, Cakey Bot will clear/reset the queue when it leaves the voice channel.
To get around this we suggest creating a YouTube/Spotify playlist of the songs you wish to re-queue.
If you find that Cakey Bot is responding to your commands but not joining a voice channel use the following method:
Move to a different voice channel.
!join the bot into that voice channel.
Move back to the original voice channel.
!join the bot back into the original voice channel.
If the above method does not work, try changing the server region of your server or kicking & reinviting Cakey Bot to your Discord server.
If you are on mobile and you find that you cannot add Cakey Bot because the link to add Cakey Bot produces a gray screen, please try first heading to https://discord.com/login, logging in and then using the invite link again.
If that does not work, we recommend using a desktop device to invite Cakey Bot.
If you encounter this error when inviting Cakey Bot, try opening an Incognito Tab and copy this link into the search bar: https://discord.com/oauth2/authorize?client_id=288163958022471680&permissions=8&redirect_uri=https%3A%2F%2Fdocs.cakeybot.app%2F&response_type=code&scope=bot+identify+guilds
Click here to learn how to open an Incognito Tab.